Nearly every transcript sent to or received from an institution is transferred in a different format.
The tools currently available to receiving institutions were not developed to process the variety of formats and other tools rely on outdated technology that can only extract alphanumeric characters.
As a result, significant and time-consuming manual configuration and intervention is required from admissions, registrar and enrollment management staff in order to process these PDF transcripts. This leaves anxious students in the lurch waiting to hear about their admissions decision and transfer credit evaluation.